Now there's some surprising news about the products: More than 200 women have joined a class action lawsuit against the hair care company and its parent company Guthy-Renker, claiming that WEN Cleansing Conditioner causes hair loss.
While WEN has gained a cult following for its self-professed ability to "take the place of your shampoo, conditioner, deep conditioner, detangler, and leave-in conditioner", the products have also generated hundreds of negative online reviews.
Interestingly, online reviews dating back several years mention hair loss occurring after use of the products, which may result in more people joining the suit. To regrow her hair, Friedman said she had to spend a substantial amount of money on vitamins and extensions.
Shocking allegations... Tracie Hashton claims she lost her hair after using WEN.
A number of the women claimed that the conditioner caused significant hair loss to the point where they had visible bald spots. "In addition, they might have itchy patches around their eyes or on their face, since the product would run down their face when they're using it. The area around the eyes is especially sensitive".
Another acknowledged that the issue may not be experienced by everyone, but went on to explain: 'It's really great that there are women out there having a good experience with this product, however, it is not the case for many of us.
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The attorney representing these women, Amy Davis, said they have hired a chemist to see what's causing the hair loss.
However, the complaint does not specify the supposed ingredient that purportedly causes hair loss.
"In the shower when I squeezed the water out of my hair, I'd have handfuls of hair coming out", Dallas resident Susan Browning told CBS 11, a station in Dallas, last month. If you have suffered an i jury as a result of using an unsafe cosmetics product, it is highly likely to will be able to make a personal injury claim. These women need clean scalps - and sulfates are helpful in that regard - because if product builds up, it can cause breakage.
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According to court records, the parties involved in the lawsuit agreed on a framework for mediation on December 1, but the suit is still ongoing.
"We take great pride in the quality of our products and believe every product meets our high standards", says the brand.
Guthy-Renker, which sells the product, said in a statement: "Importantly, there is no scientific evidence to support any claim that our hair care products caused anyone to lose their hair". We want all of our customers to have positive experiences with our products, and we encourage any customer with any questions to contact us.
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"The only thing that can change everything for your hair is WEN", says the hair care system's website. "We intend to vigorously contest the allegations made against our products", the spokesperson stated.
Source: Plaintiffs: Infomercial Product Made Our Hair Fall Out
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